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Terms & Conditions

1. Terms

By accessing the website at http://ashsolapower.com, you are agreeing to be bound by the Terms

and Conditions of Ash Solar Power, all applicable laws and regulations, and agree that you are

responsible for compliance with any applicable local laws. If you do not agree with any of these

terms, you are prohibited from using or accessing this site. The materials contained in this website

are protected by applicable copyright and trademark law.

 

2. Disclaimer

The materials on AshSolar Powers website are provided on an ‘as is’ basis. Ash Solar Power makes

no warranties, expressed or implied, and hereby disclaims and negates all other warranties

including, without limitation, implied warranties or conditions of merchantability, fitness for a

particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Ash Solar Power does not warrant or make any representations concerning the accuracy,

likely results, or reliability of the use of the materials on its website or otherwise relating to such

materials or on any sites linked to this site.

 

3. Limitations

In no event shall Ash Solar power or its suppliers be liable for any damages (including, without

limitation, damages for loss of data or profit, or due to business interruption) arising out of the use

or inability to use the materials on Ash Solar Power's website, even if Ash Solar power or a Ash

Solar Power, authorised representative has been notified orally or in writing of the possibility of

such damage. Because some jurisdictions do not allow limitations on implied warranties, or

limitations of liability for consequential or incidental damages, these limitations may not apply to

you.

 

4. Accuracy of materials

The materials appearing on Ash Solar Powers website could include technical, typographical, or

photographic errors. AshSolar Power does not warrant that any of the materials on its website are

accurate, complete or current. Ash Solar Power may make changes to the materials contained on its

website at any time without notice. However Ash Solar Power does not make any commitment to

update the materials.

 

5. Modifications

Ash Solar Power may revise these Terms and Condition for its website at any time without notice.

By using this website you are agreeing to be bound by the then current version of these terms of

service.

 

6. Shipping

We shipped the next day after receiving an online order using either Mainfrieght or Fastway

depending on the weight of product or the location of customer. Ash Solar Power use the best

available information to determine shipping method. If shipping costs are prohibitive or looks

wrong please call 03 307 4777 and we will look at all available options.

 

7. Dispute Resolution

In the unlikely event of a dispute; any claim or dispute under these Terms of Trade; shall be

determined by arbitration under the Arbitration Act 1996, if the parties are unable to resolve such

dispute within one month of written notification of the dispute. However, nothing in this clause

prevents either party from taking immediate steps to seek any equitable relief before the NZ courts.

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8. Governing Law

These terms and conditions are governed by and construed in accordance with the Consumer

Guarantees Act and the laws of New Zealand.

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9. Promotions:

All Ash Solar Power,s Promotions are for the month, they are issued unless expressly stated in the

terms and conditions.

 

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not

completely satisfied with your purchase for any reason, you may return it to us within 14 days for a

full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items

must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email ashsolarpower@xtra.co.nz to obtain a Return Merchandise

Authorization (RMA) number. After receiving a RMA number, place the item securely in its

original packaging and the return form provided, and mail your return to the following address:

Ash Solar Power 37 f McNally Street Riverside Industrial Allenton 7700 Ashburton

Please note, you will be responsible for all return shipping charges. We strongly recommend that

you use a trackable method to mail your return.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or

exchange. Please allow at least three (3) days from the receipt of your item to process your return or

exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending

on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

For defective or damaged products, please contact us at the number below to arrange a refund or

exchange.

 

QUESTIONS

If you have any questions concerning our return policy, or our Terms and Conditions, please contact us at: 03 307 4777 ashsolarpower@xtra.co.nz

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