
Welcome to
Terms & Conditions
1. Terms
By accessing the website at http://ashsolapower.com, you are agreeing to be bound by the Terms
and Conditions of Ash Solar Power, all applicable laws and regulations, and agree that you are
responsible for compliance with any applicable local laws. If you do not agree with any of these
terms, you are prohibited from using or accessing this site. The materials contained in this website
are protected by applicable copyright and trademark law.
2. Disclaimer
The materials on AshSolar Powers website are provided on an ‘as is’ basis. Ash Solar Power makes
no warranties, expressed or implied, and hereby disclaims and negates all other warranties
including, without limitation, implied warranties or conditions of merchantability, fitness for a
particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Ash Solar Power does not warrant or make any representations concerning the accuracy,
likely results, or reliability of the use of the materials on its website or otherwise relating to such
materials or on any sites linked to this site.
3. Limitations
In no event shall Ash Solar power or its suppliers be liable for any damages (including, without
limitation, damages for loss of data or profit, or due to business interruption) arising out of the use
or inability to use the materials on Ash Solar Power's website, even if Ash Solar power or a Ash
Solar Power, authorised representative has been notified orally or in writing of the possibility of
such damage. Because some jurisdictions do not allow limitations on implied warranties, or
limitations of liability for consequential or incidental damages, these limitations may not apply to
you.
4. Accuracy of materials
The materials appearing on Ash Solar Powers website could include technical, typographical, or
photographic errors. AshSolar Power does not warrant that any of the materials on its website are
accurate, complete or current. Ash Solar Power may make changes to the materials contained on its
website at any time without notice. However Ash Solar Power does not make any commitment to
update the materials.
5. Modifications
Ash Solar Power may revise these Terms and Condition for its website at any time without notice.
By using this website you are agreeing to be bound by the then current version of these terms of
service.
6. Shipping
We shipped the next day after receiving an online order using either Mainfrieght or Fastway
depending on the weight of product or the location of customer. Ash Solar Power use the best
available information to determine shipping method. If shipping costs are prohibitive or looks
wrong please call 03 307 4777 and we will look at all available options.
7. Dispute Resolution
In the unlikely event of a dispute; any claim or dispute under these Terms of Trade; shall be
determined by arbitration under the Arbitration Act 1996, if the parties are unable to resolve such
dispute within one month of written notification of the dispute. However, nothing in this clause
prevents either party from taking immediate steps to seek any equitable relief before the NZ courts.
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8. Governing Law
These terms and conditions are governed by and construed in accordance with the Consumer
Guarantees Act and the laws of New Zealand.
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9. Promotions:
All Ash Solar Power,s Promotions are for the month, they are issued unless expressly stated in the
terms and conditions.
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not
completely satisfied with your purchase for any reason, you may return it to us within 14 days for a
full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items
must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email ashsolarpower@xtra.co.nz to obtain a Return Merchandise
Authorization (RMA) number. After receiving a RMA number, place the item securely in its
original packaging and the return form provided, and mail your return to the following address:
Ash Solar Power 37 f McNally Street Riverside Industrial Allenton 7700 Ashburton
Please note, you will be responsible for all return shipping charges. We strongly recommend that
you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or
exchange. Please allow at least three (3) days from the receipt of your item to process your return or
exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending
on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the number below to arrange a refund or
exchange.
QUESTIONS
If you have any questions concerning our return policy, or our Terms and Conditions, please contact us at: 03 307 4777 ashsolarpower@xtra.co.nz